All sales are final, but we offer a 7-day return and exchange policy. If you're not satisfied, you can return or exchange your item within 7 days, provided it's in its original, unused condition.

Unfortunately, cancellations can't be made once your order has been dispatched. Our team processes orders quickly to ensure prompt delivery. If you need assistance or have questions, please contact us at customercare@isharya.com or +91 9167007400.

No, orders can only be exchanged or returned once.

If you can't find a suitable product, you can opt for a refund or store credit for your original purchase. Please contact our customer support team for assistance.

Refer to our detailed sizing chart on each product page for accurate measurements. If you need further assistance, our customer support team is happy to help.

If an item is sold out, our team will promptly contact you to inform you and discuss next steps.

If an item is sold out, our team will promptly contact you to inform you and discuss next steps.

International delivery typically takes 5-15 business days from the order receipt date. Please note that customs clearance may add extra working days. Delivery dates are approximate and cannot be guaranteed.

We offer free international shipping on orders over $250. For orders under $250, a flat fee of $20 applies.

Yes, international orders may incur taxes, tariffs, and duties imposed by your country. These charges are the customer's responsibility and must be paid at delivery.

No, we don't collect sales tax on international orders. Prices include any applicable taxes.

The customer is responsible for any customs fees, duties, or taxes imposed by their destination country. We cannot predict or control these charges.

If your package cannot be delivered due to an incorrect address, you'll be responsible for any extra charges incurred to correct the address or return the package.

For international returns, please ship
your item using a reliable courier service to our address:

Reliable Fashions India Pvt Limited

Electric Mansion, A Wing, Floor 2, Unit
04

Century Bazaar, Prabhadevi

Mumbai, Maharashtra 400025

Please inform our customer support team with your tracking details so we can monitor the return process.

To maintain your jewellery's sparkle,
gently clean and polish it with a soft, lint-free cloth. Store each piece
separately to prevent scratches and damage. Avoid exposing your jewellery to:

• Perfume and chemicals
• Moisture and humidity
• Excessive pressure and force
• Extreme temperatures

By following these care tips, you'll preserve your jewellery's luster and extend its lifespan.

Yes, we stand behind the quality of our jewellery. Every order comes with a one year warranty that covers repairs and plating. If you have any questions or concerns, our customer support team is here to help.

If your order is missing an item or you receive a damaged product, please notify us immediately. Contact our customer support team via email at customercare@isharya.com or WhatsApp at +91 9167007400 with your order details and photos of the issue. We will arrange for a replacement or process a refund based on your preference.

To begin the return process, please email us at customercare@isharya.com or send a WhatsApp message to +91 9167007400.

Yes, returns and exchanges are subject to the following conditions:

• Items must be returned in their original packaging
• The return must include
  the original invoice.

Once your return package is received, our team will inspect the item(s). Refunds or store credit will be processed within 7 business days, using your original method of payment.

Yes, we provide repair services for damaged items. The feasibility of a repair depends on the extent of the damage and the availability of replacement parts.

If your item is within our one-year warranty, all repair costs are covered. For issues not covered by the warranty, we will assess the damage, provide a detailed repair estimate, and confirm any associated costs with you before proceeding.

Once your return is approved, we will schedule a pick-up. Simply hand over the package to the delivery executive when they arrive.

Redeeming your credit is simple. At checkout, select the option to redeem your available credit, which will be automatically applied to your order total. If you encounter any issues, our customer support team is here to help.